Privacy Policy (LoomLetter)

Privacy Policy

Introduction

Digital Douglas ("we", "us", or "our"), based in the Cayman Islands, operates the LoomLetter mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Email Address

Each user is assigned a custom LoomLetter email address (e.g., example@read.loomletter.app). We store every newsletter sent to this email address for you to access and read through our app.

Push Token

We store a push token that is used to send push notifications to your device. These notifications alert you when new newsletters are available for you to read.

Data Processing

Newsletters sent to your custom LoomLetter email address are securely stored, and you can access them through the app. We generate an audio version of each newsletter for personal use only, which enhances your reading experience. This audio is stored temporarily within the app and cannot be downloaded for external use.

All newsletters can be accessed in various formats, including enhanced readability modes, which are intended solely for personal use.

Legal Use of Audio and Readability Formats

We provide text-to-speech (TTS) and enhanced readability formats to help users interact with their newsletters more easily. These features are for personal use only, and any redistribution, sharing, or external use of the generated audio or modified newsletter formats is not allowed. This ensures that we comply with copyright and content ownership laws, similar to services like Speechify.

Data Security

The security of your data is important to us. While no method of transmission over the Internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal data.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These services may include but are not limited to:

  • Data processing and analysis
  • Newsletter content summarization and enhancement
  • Push notification services

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. For instance, we use OpenAI's ChatGPT to provide newsletter summaries and enhance content readability. All data processing is conducted under strict privacy and security protocols to ensure your data remains protected.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: loomletter@digidouglas.com
  • By visiting this page on our website: www.digidouglas.com